Conditions concerning the cancellation
of your hotel booking

A deposit of 30% of the total amount of the stay is requested at booking. For stays of less than three nights, the cost of the first night is requested as a deposit.
An accommodation agreement is subsequently sent by email.

In the case of the client cancelling the booking, the following cancellation fees are charged:

* Over 15 days before the date of the beginning of stay: no fee
* Less than 15 days preceding the date of the beginning of stay: 30 % of the amount of the stay, or the first night.

In the case of the client leaving early

All the cost of  stay will be retained.

Cancellation by the Chalet d'en Hô

Any bookings that the Chalet d'en Hô have to cancel, in advance of the arrival date, will lead to the refund of any payment made by the client. The client cannot claim any compensation.